PLEASE NOTE - As of June 1, 2012 we are in the process of revamping our rewards program to make it easier to use. During this time you will be unable to apply reward point discounts to your order. If you have reward points that you would like to redeem please contact us and we will provide you with a coupon code you can use on your order to redeem your points. We apologize for any inconvenience. For quicker service you may also call us at 1-877-800-3754 and we can place your order for you with the discount over the phone. Remember, you may not combine reward points discounts with any other promotion or coupon code.
How does it work?
You can earn 1 point for every dollar you spend on our site. Once you have earned 300 points you will receive the option upon checkout to apply a $15 discount to your order (minimum $100 purchase required to use $15 gift certificate). Every time you earn 300 points, you will earn the ability to take $15 off any purchase - its as simple as that! You can view your reward points in the My Account section of your profile (Under the tab My Dashboard).
I have not made a purchase yet - how can I start earning rewards?
There are two ways to enroll in our rewards program. You can first create an account, and then make a purchase. Or you can shop, and upon checkout you will be prompted to register (do not check out as guest). Please be sure to check the box "Sign Up for Newsletter". This box must be checked in order to receive reward points. (your information will not be shared with any unauthorized third party. We only use it to occasionally send offers and discounts to you). Creating a new account earns you 10 points! Google Checkout users can receive reward points if they first create an account on our site and are logged into their account upon checkout.
I am already a customer, how do I start earning points?
If you are a existing customer and as long as you have checked out using a registered account on our site, and have signed up to receive our newsletter, you will automatically earn points for eligible purchases as of November 26, 2009. Points are earned when the item is shipped, and may take up 1-2 weeks to post to your account.
I am already a customer, but when I placed my order I checked out as a guest. Can I still earn points?
In order to obtain points, you must have an active registered account on our site, and you must have used that account to make a purchase. For a limited time we are allowing customers that have made a purchase as a guest the ability to have their past purchases (up to 90 days in the past) credited as points to their accounts. Here is the process to get your previous transactions credited to your account:
1. Register an account by visiting the create an account page. Make sure the contact information you used to create the account matches with the information on the previous transaction(s). Also please check the box "Sign Up for Newsletter". This box must be checked in order to receive reward points. (your information will not be shared with any unauthorized third party. We only use it to occasionally send offers and discounts to you).
2. After your account has been created, submit a request to have the reward points applied using the contact form on the contact us page. In the comments section indicate that you would like your past purchases to be credited to your newly created account as reward points.
3. We will automatically credit reward points to your account for any purchases you have made in the past 90 days.
What are other ways I can earn points?
If you refer a friend and they make a purchase, you will automatically earn 150 reward points! There is no limit! To refer a friend, go to the my account page. Click on the reward points section, and instructions on how to refer a friend will be displayed. You must use this method to refer a friend in order for your points to be applied correctly. We cannot credit you reward points unless they are referred using this method.
Creating an account earns you 10 points automatically! Open an account today.
NOTE: You must achieve 300 points in order to receive a $15 eGift code. eGift codes expire 120 days after issue. Any unauthorized use of the reward point or eGift code system will result in the termination of your account. If you return an item, the points will be deducted from your account. You do not earn reward points on tax or shipping. We reserve the right to modify or end this program at any time. We also reserve the right to deduct, add, or delete reward points at our sole discretion. eGift codes cannot be redeemed for cash and are non transferable.